Excellent service! E& J were able to come out and quickly diagnose the problem. Even though it was an old unit, they were able to order me a part, and had it within 24 hours. The technician then came back and installed the new defrost timer and all was well!
I should have updated this review a long time ago, but after writing another review today I found my previous one for E & J Appliance Service.
Long story short, I followed Brenda's advice about closing the door and allowing my freezer to cool down for a while to see if it would begin making ice again. IT WORKED!! Now, over 2 years later my ice maker is STILL working fine. Common sense probably would have helped me in the original situation, but I needed an honest lady like Brenda to make the suggestion that resolved the problem. :) I would again like to thank E & J Appliance Service for their honest, helpful and FREE advice, and when my now almost 11 year old refrigerator, or any of my other old appliances (all purchased at the same time) need repair I will definitely call this company.
Ernie came promptly, quickly diagnosed the problem with our wonky icemaker, and had a new one right on the truck. Fixed in under 30 minutes. He's been at it for 30 years, so nothing throws him. We discussed appliance repair, and it became clear to me that he takes real pride in his work, and also takes care to hire and fully train good technicians. If your appliance is busted, this is the company to call.