Ernie came promptly, quickly diagnosed the problem with our wonky icemaker, and had a new one right on the truck. Fixed in under 30 minutes. He's been at it for 30 years, so nothing throws him. We discussed appliance repair, and it became clear to me that he takes real pride in his work, and also takes care to hire and fully train good technicians. If your appliance is busted, this is the company to call.
Excellent service! E& J were able to come out and quickly diagnose the problem. Even though it was an old unit, they were able to order me a part, and had it within 24 hours. The technician then came back and installed the new defrost timer and all was well!