Average Rating / 9 Total Reviews
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    - 5 out of 5 stars
    Austin - April 19, 2019
    A water leak on a refrigerator made a big mess and forced us to shut it off completely. E&J sent Joey, an E&J Technician, who came to our home quickly. Joey was very professional, friendly and knowlegable. The repair was fast and complete. We haven't had much luck with appliance service companies but E&J put a real pro on our problem. We are very happy with the service and grateful to Joey. Great job Joey, thank you!
    - 5 out of 5 stars
    Rod Wheeler - February 7, 2019
    Very happy to speak with Alan at your company, trying to resolve issue with a washing machine repair(stack unit) in a rental unit in College town USA(Tempe) His level of professionalism was top notch, with call back and technical specifics discussed, helps to assure us we choose the best company to repair our appliances. Also when discussing invoices from previous repair I could tell he was reading good notes from the computer. The technician must convey this from the repair, so feel assured they try to keep everyone in the company properly included in the communication process to insure the best customer care.
    - 5 out of 5 stars
    Jim Evans - October 24, 2017
    We were the last call for Carson, our service tech, at the end of his work day. He called before he arrived to make sure we knew he was coming. He arrived right on time. He was engaging at the end of his long work day. He quickly diagnosed our problem and had it fixed with no problems. We will certainly remember E&J the next time we need appliance service. Great job, Carson. Wish I could give SIX STARS.
    - 5 out of 5 stars
    Carl Cilas - September 14, 2017
    Best experience I've had in 35yrs in the valley! Carson, my Tech showed up early, brought the correct parts, fixed the dryer like new, cleaned up like he was never here, and the price was fair and honest. Thank you!
    - 5 out of 5 stars
    Sally B - August 28, 2017
    Two days before my Moms funeral my oven went out. I had over 100 people coming for the weekend. I called E and J and Ernie was at my house two hours later. He diaganosed the issue quickly went got the part that was needed and installed it. I was back in business within 3 hours. Ernie went above and beyond to help me out of a very tough situation. Thanks Ernie, you are the best!
    - 5 out of 5 stars
    Brad L - June 20, 2017

    Ernie came promptly, quickly diagnosed the problem with our wonky icemaker, and had a new one right on the truck. Fixed in under 30 minutes. He's been at it for 30 years, so nothing throws him. We discussed appliance repair, and it became clear to me that he takes real pride in his work, and also takes care to hire and fully train good technicians. If your appliance is busted, this is the company to call.

    - 5 out of 5 stars
    Amelia R. - May 5, 2017

    I should have updated this review a long time ago, but after writing another review today I found my previous one for E & J Appliance Service.

    Long story short, I followed Brenda's advice about closing the door and allowing my freezer to cool down for a while to see if it would begin making ice again.  IT WORKED!!  Now, over 2 years later my ice maker is STILL working fine.  Common sense probably would have helped me in the original situation, but I needed an honest lady like Brenda to make the suggestion that resolved the problem.  :)    I would again like to thank E & J Appliance Service for their honest, helpful and FREE advice, and when my now almost 11 year old refrigerator, or any of my other old appliances (all purchased at the same time) need repair I will definitely call this company.

    - 5 out of 5 stars
    Doreen - April 24, 2017

    Excellent service! E& J were able to come out and quickly diagnose the problem. Even though it was an old unit, they were able to order me a part, and had it within 24 hours. The technician then came back and installed the new defrost timer and all was well!

    - 5 out of 5 stars
    Alicia P. - December 21, 2016

    I seriously wish all service companies had the same professionalism, promptness, and charm that this company has. 

    Johnny came out to our house to fix a leaking fridge. He took great care with our things, cleaned behind a fridge that hadn't been dusted for over 5 years, was nice to our cats(Ha! Had to throw that one in there...) and he even showed me how to keep the area clean and how to unplug the problem if it happened again. He was kind, on time,  and such a pleasure to be around. 

    I highly recommend this company! What a great start to my day!

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