Two days before my Moms funeral my oven went out. I had over 100 people coming for the weekend. I called E and J and Ernie was at my house two hours later. He diaganosed the issue quickly went got the part that was needed and installed it. I was back in business within 3 hours. Ernie went above and beyond to help me out of a very tough situation. Thanks Ernie, you are the best!