About Us

E&J is a family-owned and operated business that was started by Ernest “Ernie” Johnson, and has been serving the East Valley since 1982. Ernie began his career with a small hardware store in Coolidge, AZ. After working for two firms he joined General Electric for several years. Like so many entrepreneurs, he decided to launch his own business from his garage. Since then, E&J has expanded out of the garage beginnings into a full-fledged, appliance service company with five service vehicles and a full time staff focused on customer care.

Through the Certified Service Center, a national appliance servicing organization, Ernie earned his Master Technician certification. His son, Alan, joined him in the family business in 1999, and is currently the Vice President and Operations Manager.

We sincerely want to thank all our customers and vendors for their support in making E&J what it is today. We could not be here without you.

E&J Appliance Service Company…
  • Same-day or next-day service in most cases
  • All of our technicians are certified for the proper disposal of CFC refrigerants to save the environment
  • We offer 2-hour time slots and call-to-meet appointments if necessary to help you with your busy schedule
  • Large inventory on our service trucks to assure as many first visit completes as possible
  • We will treat your home with respect; while keeping our work area tidy with no mess for you to deal with after the job is complete.
  • Full-time office staff during normal business hours
  • For your safety, all of our technicians have been thoroughly background checked by a national background security company
  • Peace of mind that our company will be here when you need us
  • One of our technicians is in your service area everyday
  • Our service is guaranteed with 90 days labor warranty and depending on the brand parts will carry a 90 day to 1 year warranty.
  • Factory authorized warranty service for all of the Whirlpool family of appliances which include Maytag, KitchenAid, Jenn-air and more
  • Up-to-date trained technicians to handle the new ageappliances as well as older models
  • Factory authorized for U-Line brands of appliances
  • Lowes authorized service partner
  • Commercial accounts for property managers and businesses
  • Carry-in service for those who require it with a reduced diagnostic fee
Meet Our Team
  • Ernie Johnson
  • Alan Johnson
  • Brenda Johnson
  • Sarah Johnson
  • Brad Price
  • Johnny Martinez
  • Carson Lake
  • Hayden Messacar

I should have updated this review a long time ago, but after writing another review today I found my previous one for E & J Appliance Service.

Long story short, I followed Brenda's advice about closing the door and allowing my freezer to cool down for a while to see if it would begin making ice again.  IT WORKED!!  Now, over 2 years later my ice maker is STILL working fine.  Common sense probably would have helped me in the original situation, but I needed an honest lady like Brenda to make the suggestion that resolved the problem.  :)    I would again like to thank E & J Appliance Service for their honest, helpful and FREE advice, and when my now almost 11 year old refrigerator, or any of my other old appliances (all purchased at the same time) need repair I will definitely call this company.

Amelia R.